Refund and Returns Policy

Refund and Returns Policy

Effective Date: [20/08/2024]

At Mycliniqcart, we strive to provide you with high-quality products and exceptional service. If you are not completely satisfied with your purchase, we’re here to help. Please review our Refund and Returns Policy below.

1. Return Eligibility

You may return most items within 30 days of receipt, provided they are:

• Unopened and unused, in their original packaging.
• Accompanied by a receipt or proof of purchase.

Certain items, such as personalized products, medical supplies, or items marked as non-returnable, are not eligible for return.

2. Return Process

To initiate a return, please follow these steps:

1. Contact Us: Reach out to our customer service team at [Insert Email Address] or [Insert Phone Number] to request a return authorization.
2. Prepare the Item: Package the item securely in its original packaging, including all accessories, manuals, and any promotional items.
3. Return Shipping: You will be responsible for the return shipping costs unless the return is due to an error on our part (e.g., incorrect item sent). We recommend using a trackable shipping service or purchasing shipping insurance for items over [Insert Amount].

3. Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain number of days.

4. Exchanges

If you wish to exchange an item for a different size or color, please follow the return process above and place a new order for the desired item.

5. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of receipt with details and supporting photos. We will provide instructions for a replacement or refund.